Terms and Conditions
We rent a fully-furnished house equipped with the usual utensils to accommodate its guests. In cases of doubt, the person booking the house shall be considered the guest even if he or she has booked it for other persons including or excluding himself or herself.
The rent for the house includes all ancillary costs such as electricity, water and heating. Cleaning of the apartment and additional changes of bed linen are possible upon request and for an extra charge.
We offers neither breakfast nor any other meals.
Smoking is not allowed in the house.
2.1 Minimum Booking
The minimum booking period in any of our apartments is for 7 consecutive nights.
2.2 Booking Guarantee and Payment
We only accept bookings by bank transfer of the rental price or a deposit in advance. In the case of a deposit, the remaining rental price must be transferred at the latest by check-in.
2.3 Cancellation Provisions and Fees
Cancellation and modifications no later than 30 days prior to the agreed date of arrival is free of charge.
In the case of cancellations or modifications later than 30 days prior to arrival, we charge a cancellation fee of the total price of the reservation. If no deposit was paid, the amount shall be debited to the credit card indicated by the person booking the accommodation.
If, on the day of arrival, the guest fails to appear at the time and place agreed upon without having us in advance, the booking shall be deemed cancelled and cancellation fees shall be charged.
2.4 Early Departure
If a guest announces that he or she wants to depart before the end of the period booked for, we shall refund all payments already made for the period after the guest’s departure, provided that the actual date of departure is announced at least 30 days in advance.
We then transfer this amount to a bank account indicated by the guest, in which case the guest shall bear all banking charges.
3.Modalities upon Arrival and Departure
3.1 Arrival (Check-In)
Check-in after arrangement.
3.2 Departure (Check-Out)
Check-out after arrangement.
4.Provisions Relating to the Uninhabitability or Unavailability of Apartments
Should it turn out that the house is not in a reasonably fit state for use or unavailable because of defects, maintenance work or other operational requirementswe shall have the right to organise another house for the guest so that the substitute house is at the same location and of at least the same size and costs as the booked one. If no such house is available, we shall try to offer reasonable alternatives at favourable conditions.
The guest may either select one of the alternative offers or cancel his or her booking free of charge. In such case, we guarantees to refund all payments made for services not consumed. Any further liability shall be excluded.
5.Obligations of the Person taking Accommodation
The guests shall, at any time, grant access to the personnel of us and to workmen commissioned by us for the purposes of inspecting, cleaning or repairing. Of course, we shall see to it that the guests’ privacy is protected to the extent possible and, if possible, inform the guest of such visits in advance.
The guests are obligated to treat the house and its furniture and inventory with care as if it was their own property. The guests shall bear the full costs for repairing any damage caused by them either intentionally or by improper handling (e.g., burn holes, damaged or extremely dirty furniture/textiles, glass breakage, etc.).
In case of loss of a key, the guests shall bear the costs for the installation of a new lock.
It is within the guests’ responsibility to empty the waste bins into the container.
The apartment must not be rented or sublet to third parties.
We do not assume any liability for theft, loss, damage to property or for injuries or sickness of the guests.
All complaints and defects shall be reported without delay so that we can arrange for a solution of the problem as fast as possible.
Lost property (property left behind) will be sent on upon request at the guest’s expense. Articles will be kept for a period of 2 weeks.